Klaviyo + ResDiary Integration
We build this integration on request. Here is what it would do with your ResDiary data in Klaviyo once built.
Built on request: this integration is not live yet. Everything below describes what it would do once we build it for you.
Reservation created, modified, and cancelled events
Track all reservation lifecycle events for comprehensive guest communication workflows.
Guest profile enrichment with dietary preferences
Import guest profiles including dietary restrictions, preferences, and special occasion notes.
Waitlist and missed arrival tracking
Monitor waitlist status and no-show patterns to optimize table management and follow-up.
Request the ResDiary integration
What would sync between ResDiary and Klaviyo
Built on request: once built, resDiary manages table reservations for restaurants and hospitality groups, and this integration turns booking, dietary, and no-show data into guest communication that feels personal rather than generic.
| Data | Direction | Details |
|---|---|---|
| Reservation events | ResDiary → Klaviyo | Created, modified, and cancelled reservation events sync as they happen with party size, date, and time. |
| Guest profiles | ResDiary → Klaviyo | Contact details, dietary restrictions, and special occasion notes sync as profile properties. |
| Waitlist status | ResDiary → Klaviyo | Waitlist join and seated events sync so guests can be messaged while they wait. |
| No-show and arrival tracking | ResDiary → Klaviyo | Missed arrivals are flagged separately from completed visits to drive recovery campaigns. |
| Booking frequency | ResDiary → Klaviyo | Cumulative reservation counts update with each new booking to support loyalty segmentation. |
How teams would use the ResDiary integration
No-show recovery
Send a re-engagement message to guests who missed a reservation, offering an easy way to rebook rather than losing them entirely.
Special occasion follow-up
Detect a birthday or anniversary note on a reservation and follow up afterward with an offer timed to their next likely celebration.
Dietary-aware pre-arrival messaging
Send prep information relevant to a guest's noted dietary restriction ahead of their visit, such as menu highlights for gluten-free or vegan diners.
How we would connect ResDiary to Klaviyo
- 1
Create your KAV Labs account
Sign up at app.kavlabs.co and select ResDiary to begin setup.
- 2
Connect Klaviyo
Authorize your Klaviyo account so reservation and guest events can be delivered.
- 3
Authorize ResDiary
Provide your ResDiary API key to grant access to reservations, guest profiles, and waitlist data.
- 4
Map your venues
If you manage multiple ResDiary venues, choose which ones sync and how they should be labeled in Klaviyo.
- 5
Confirm the sync
Review a sample reservation to verify guest details and dietary notes are mapping correctly before enabling flows.
Klaviyo + ResDiary
FAQs
Common questions about the ResDiary integration we would build on request